The most sacred responsibilities of management are selecting your company’s role model, identifying who to promote, and deciding who needs to leave. #aep19
On cold-sourcing: "customization matters less than I assumed, because people mostly choose to respond based on their circumstances, not on the quality of your note." #aep19
The “work harder” mantra only breeds hero programmers whose heroic ways make it difficult for nonheroes to contribute meaningfully. #aep19
Maintaining a market position is fundamentally distinct from creating new markets. #aep19
The balancing of positive and negative freedoms is a fundamental task of managers and management #aep19
Distinction between positive and negative freedoms. Positive freedom: the freedom to do something. Negative freedom: The freedom from things. #aep19
Freedom's just another word for nothing left to lose. #aep19
Having a wide cohort of coworkers who lead critical projects is a great signifier of good organisational health. #aep19
Get folks from different areas interacting while they don’t need something from each other #aep19
Membership is the precondition to belonging #aep19
An inclusive organisation is one in which individuals have access to opportunity and membership.
Opportunity: access to professional success and development.
Membership: participating as a version of themselves that that feel comfortable with. #aep19
Good process is as lightweight as possible, while being rigorous enough to consistently work. #aep19
The paradox of direction in functional leadership: when things are going poorly, you’ll be swamped with more direction than you can readily absorb, but when things are going well, you’ll be responsible for supplying your own direction. #aep19
I'm tooting highlights from "An Elegant Puzzle" by Will Larson using the hashtag #aep19