What great management is

  • Apply simple (but not easy) principles consistently
  • Learn about your staff as people
  • Work with other managers as a team
  • Develop shared goals
  • Explain the goals
  • Define what success means
  • Tackle the highest priority work
  • Help people work together effectively
  • Create an environment of trust


Behind Closed Doors: Secrets of Great Management
by Johanna Rothman and Esther Derby